Women in Football chair Anna Kessel has described the Football Association as "appalling" after former Chelsea club doctor Eva Carneiro claimed that the football authorities did not ask her to give evidence in the row involving Jose Mourinho.
Carneiro released a statement this afternoon claiming that she was not approached by the FA, which has since cleared the Chelsea manager following allegations of verbal abuse towards the doctor.
Commenting on Carneiro's statement, Kessel told BBC Radio Five Live: "We share in her statement and think it is appalling that the FA did not contact her and others as witnesses and we are disappointed with the way the investigation has been conducted.
"It is a concern that there is a message going out suggesting she declined or was not interested in giving evidence and I think that is probably part of the reason why she has released the statement today to say she would have been willing to do so.
"The FA need to approach her as the ones conducting the investigation. She is going through a difficult time and the onus is on the governing body to request that evidence."
Mourinho was visibly angry with Carneiro and physio Jon Fearn when the pair ran onto the pitch to treat Eden Hazard, with the Blues already down to 10 men in their 2-2 draw against Swansea City on August 8.
Carneiro was later removed from matchday duties and has since left her role at the Premier League club.