A Liverpool fan group has urged the club's owners to outline their strategy and vision for the club.
Spirit of Shankly (SOS) have grown disillusioned by the Reds' poor league season and subsequent confusion since Kenny Dalglish was sacked last week.
Now, the group that led the protests against previous owners Tom Hicks and George Gillett have written to principal owner John Henry and chairman Tom Werner in an effort to clarify the club's position.
"It may be that yourselves and the board of Liverpool Football Club have a vision you are working towards. It may be that you have implemented a strategy to deliver that vision and decisions are being made to work towards this," read SOS's letter.
"However, from the outside where supporters find themselves once again, it looks like a football club in disarray. Confusion and chaos seems to reign and no-one is coming out of this with much credit, particularly the football club's image and brand.
"We need clear and pro-active communication, a confident message about the club's plans that breeds confidence amongst supporters that we are moving in the right direction. Instead, we have silence and a lack of information or understanding on decisions being made."
Henry and Werner have been in charge at Anfield since October 2010, during which time the club has failed to finish in the top five of the Premier League.